Frequently Asked Questions

We are so happy you love our products! If an item is out of stock and you aren't able to get your hands on it, we suggest signing up to our email list and following us on social media - these are the places we will announce restocks.

You should receive an order confirmation text and email within 5 minutes after purchase. If you don't see your order confirmation email, make sure to search for it in your search bar. If you still aren't seeing, please email us at admin@shopkihk.com if you do not receive one!

Since all of our products are different, we recommend checking out our Size Guide here.

Please find all info you need regarding shipping here.

Once you make it to the checkout page, there will be an option to manually enter in your discount code on the right hand side under "product."

Please direct all questions regarding returns/refunds here.

We currently only ship to the United States.

Unfortunately, after you submit your payment at check out we are not able to cancel your order due to our team already working to fulfill the order. If there are any issues regarding sizing, wrong address, etc please reach out to admin@shopkihk.com ASAP so we can try and help! However, KiHK is not liable for any incorrect information provided by the customer. 

Please contact us at admin@shipkihk.com within 48 hours so we can help!

After your order is processed through UPS, you will receive a tracking number with at the email you provided!